Terms and Conditions

Thank you if you have booked our services. Please be aware that all of our bookings are subject to a cancellation policy for confirmed bookings. Confirmed bookings are when customers order our services through the telephone, internet or by written confirmation.

Cancellation Policy

• If a confirmed booking is cancelled thirty one days or more before the performance date no fee is due.
• If a confirmed booking is cancelled between twenty one  and thirty days before the performance date a twenty five percent fee is payable.
• If a confirmed booking is cancelled between eleven and twenty days before the performance date then a fifty percent cancellation fee is payable.
• If a confirmed booking date is cancelled ten days or fewer before the performance date then a full cancellation fee is payable.

Health and Safety

We aim to maintain high standards of health and safety at our parties and encourage all children to have adult supervision whilst learning circus skills. While we carry Public Liability Insurance, we do not approve of people misusing circus equipment and accept no responsibility if an injury is caused by such misuse.
Our entertainers reserve the right to change the content of entertainment or the equipment used according to venue size, numbers of children involved and health & safety requirements. Our entertainers take no responsibility for allergic conditions that may exist with the audience for example allergies to face paint, balloon latex, or sweets handed to children.

Parking

Our entertainers and workshop leaders will try their best to park where parking is free.  If you can arrange complimentary parking for our workers, it is highly appreciated.  Please be aware that our price quotes as discussed on the telephone or for written price quotes exclude parking costs for our workers who are not expected to pay for parking. In the instance when our workers are charged for parking whilst working for you, a receipt for their parking will be mailed to you with the invoice for their services and the parking cost will be charged to you or your organisation.  We will try our best to ensure that any potential parking costs are kept as low as possible.